Hi I'm Skinny Policy: Returns and Cancellations
Hi I'm Skinny does not allow cancellations once an order has been shipped. If you would like to cancel your order, please contact customer service at 800-448-6994 or email firstname.lastname@example.org within 3 hours of the order being placed. No cancellations will be accepted after 3 hours of order being placed.
Hi I'm Skinny does not accept returns or provide refunds for any of the following reasons:
Items that are delivered to incorrect addresses supplied by the sender.
Unsuccessful deliveries arising from the recipient not being present at time of delivery at the address supplied by the sender.
Decreased product quality due to an incorrect delivery address supplied by the sender, or a re-route requested by the sender.
Product quality problems caused by improper handling by the recipient.